Promising Dukascopy support team thread

(Last Updated On: January 25, 2017)
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Promising Dukascopy support team thread

I tried out the support from Dukascopy. I have tested some tech questions with some promising response. I did this from the Support Chat within JForex. This is much more promising than yucky Oanda. Here is the thread:

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Demo Client Bank

24. January. 2017

Hello,

how can I help you?

Today: 25. January. 2017

hi there

16:04

Hello. Thank you for contacting Dukascopy Support.

16:05Supporter

How may I help you?

16:05Supporter

i got some tech questions

16:05

Please go on

16:05Supporter

i emailed this a few days ago but no response

16:05

i am interested in your Java API. Can i use this as a standalone instead if needing JForex? Also, do you have any working example strategies to show me how to use work JForex? I am referring to testing simulated market data wiih order execution through your Java API/JForex.

Thanks

16:06

i am not sure if you can answer these

16:06

Might be this will help you: https://www.dukascopy.com/wiki/en/development/get-started-api/use-jforex-sdk/use-in-eclipse

16:08Supporter

i have seen this

16:08

do you have a software developer forum?

16:08

methods are described here: https://www.dukascopy.com/client/javadoc/com/dukascopy/api/class-use/IBar.html

16:09Supporter

this may help

16:10

one last techie question if you can answer

16:10

i am looking for any example java code on how I could integrate with a third party database. let me know if there is anything out there that you know

16:11

I guess for this you need FIX API: https://www.dukascopy.com/swiss/english/forex/api/fix_api/

16:12Supporter

If you need FIX API you will need to contact support@dukascopy.com

16:12Supporter

not quite the FIX, i am sticking with JForex

16:13

i am just looking to how to integrate within JForex enable coding sample with a data base

16:13

Fine, I got the question, but our specialist will be available only tomorrow from 8 GMT till 16 GMT

16:14Supporter

ok i think i found something

16:14

can the specialist email me?

16:15

please send your request to support@dukascopy.com with the topic: API

16:16Supporter

your email will be forwarded to him

16:16Supporter

ok i will do that. thanks for the help so far

16:16

NOTE I now post my TRADING ALERTS into my personal FACEBOOK ACCOUNT and TWITTER. Don't worry as I don't post stupid cat videos or what I eat!
This entry was posted in Quant Development, Trading and tagged , , , , on by .

About caustic

Hi i there My name is Bryan Downing. I am part of a company called QuantLabs.Net This is specifically a company with a high profile blog about technology, trading, financial, investment, quant, etc. It posts things on how to do job interviews with large companies like Morgan Stanley, Bloomberg, Citibank, and IBM. It also posts different unique tips and tricks on Java, C++, or C programming. It posts about different techniques in learning about Matlab and building models or strategies. There is a lot here if you are into venturing into the financial world like quant or technical analysis. It also discusses the future generation of trading and programming Specialties: C++, Java, C#, Matlab, quant, models, strategies, technical analysis, linux, windows P.S. I have been known to be the worst typist. Do not be offended by it as I like to bang stuff out and put priorty of what I do over typing. Maybe one day I can get a full time copy editor to help out. Do note I prefer videos as they are much easier to produce so check out my many video at youtube.com/quantlabs